PRIVACY & DATA
Privacy Policy
Last updated: June 13, 2026This policy explains how BAIDATO handles information when you register, use web chat, analyze files, call the developer API or use billing features.
Information we process
- Account information such as email, account status, plan and security verification results.
- Messages, files, API requests and related output that you submit.
- Usage and billing records such as token usage, credit ledger entries, orders, subscriptions and refund status.
- Security logs such as IP address, device information, request time, errors and rate-limit records.
Why we process it
- Provide accounts, AI chat, file analysis, platform APIs and support.
- Settle credits, process payments, manage subscriptions and prevent abuse.
- Detect fraud, protect accounts, investigate incidents and improve reliability.
- Meet applicable legal obligations and respond to user requests.
Service providers
We use intelligent model services to process user requests, plus account, database, hosting, network security, payment and email providers to operate the platform. These providers process data needed to deliver their services under their own policies.
Files and content
Uploaded files may be converted to text and sent to model providers. Do not upload personal data, confidential material or restricted content that you are not authorized to process.
Retention and security
We retain data as needed to provide the service, resolve disputes, conduct security audits and meet legal obligations. We use access controls, private storage, key hashing and encryption in transit, but no online service can guarantee absolute security.
Your choices
You may request correction or deletion of account information, revoke platform keys, or ask about data processing by contacting [email protected]. Some records may be retained for financial, security or legal reasons.